Crash when ..playing / creating

Describe the bug:

the client crashs when loading data of a game in creation mode or playing

How do you cause this bug?

  • List the steps

when i try to play or to open a game for creation
the crash happen during the loading screen

1-find server
2-loading data, at this moment

Screenshots / video of bug:

Which platform: PC / Stadia
PC on Epic

Which input: Controller / keyboard + mouse
keyboard + mouse

Your Crayta username:

joachim samake

Game seen in (including “Hub” or “Editor for XYZ”):

How regularly do you see this? (E.g. 2/3 times - please try 3 times if possible):

every times for many games that i try to open

Time + date seen:
any time

Version number (found in Help tab in Settings):
0.f3.28.120518

(PC only) hardware specs (upload dxdiag file if possible - Open and run DxDiag.exe):

Remember!
The more information you provide, the more likely it is that this bug can be fixed quickly! Also, if this was discussed in Discord / Reddit / elsewhere, it might help to include a screenshot of that discussion!

Hey there @JoachimSamake !

Thank you for bringing this to our attention. I have updated the ticket to reflect what you are seeing.

I have a few questions:

  • Were you experiencing a long loading? ( took a while?) - maybe 2-5 minutes
  • Would it be possible to run DXDIAG command on your pc and upload it?
    so i may include that in the ticket.

To my knowledge, loading into another game should get rid of that issue or reloading the game completly.
(These are only temporary fix suggestions)

Our internal team will investigate this issue as soon as possible! :sun_with_face:

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image

this is how long it takes to crash


:confused:

Hey @JoachimSamake ! Thank you/Merci for the quick reply!

What I was able to establish the Crash issue, appears to be another issue (a seperate ticket is already entered and is currently being investigated).

But for the images, that is a completely separate issue. Both issues have been updated with the information provided.

1 Like