Good Morning!
Dear, this is my first attempt with Crayta, but every time I try to run it I get the print error below.
First install, windows 10
Good Morning!
Dear, this is my first attempt with Crayta, but every time I try to run it I get the print error below.
First install, windows 10
Hey there @Criativa_Jogos !
Sorry to hear your experiencing this issue!
We want to thank you for taking the time to bring this to our attention. Let’s get this resolved quickly for you so you can join us in game!
We do require additional information in this case. When entering issues into the forum it is important to follow the template ( see below)
It is okay if you do not fill it out completely- leaving some areas blank is okay.
The information that i think could be very important in this case would be
Additional information may be required later on.
Our internal team will further investigate this issue.
**Template:**
Describe the bug:
How do you cause this bug?
Screenshots / video of bug:
Which platform: PC / Stadia
Which input: (Controller / keyboard + mouse)
Your Crayta username:
Game seen in (including “Hub” or “Editor for XYZ”):
How regularly do you see this? (E.g. 2/3 times - please try 3 times if possible):
Time + date seen:
Version number (found in Help tab in Settings):
(PC only) hardware specs (upload dxdiag file if possible - Open and run DxDiag.exe):
Remember!
The more information you provide, the more likely it is that this bug can be fixed quickly! Also, if this was discussed in Discord / Reddit / elsewhere, it might help to include a screenshot of that discussion!
EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000018
after installation game is just loading, please can you check.
Hey there @Tech_Tutorial !
Welcome to the Crayta Forums!
I am glad you were able to locate the thread that has the same issue that you are experiencing, although not much information has been provided.
We do need more information from you if possible in order find a resolution to this issue.
Please use the template below and fill in as much as you can.
It is okay to leave some areas blank if you are not sure. (I have highlighted the ones that we crucially need)
**Template:**
Describe the bug:
How do you cause this bug?
Screenshots / video of bug:
Which platform: PC / Stadia
Which input: (Controller / keyboard + mouse)
Your Crayta username:
Game seen in (including “Hub” or “Editor for XYZ”):
How regularly do you see this? (E.g. 2/3 times - please try 3 times if possible):
Time + date seen:
Version number (found in Help tab in Settings):
(PC only) hardware specs (upload dxdiag file if possible - [Open and run DxDiag.exe ]
Remember!
The more information you provide, the more likely it is that this bug can be fixed quickly! Also, if this was discussed in Discord / Reddit / elsewhere, it might help to include a screenshot of that discussion!
EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000018
i have same problem
Hey there @Tech_Tutorial
I understand that the error code is the same, but we need additional information to locate your crash on our side of things,
Would it be possible to provide this information please:
Time + date of the crash:
Your Crayta username: